Smarter Narcotic Management at Momentum Specialty Surgery Center
How MedServe Delivered Real-Time Tracking and Streamlined Discrepancy Management
Challenges
Manual work was required to locate and investigate how discrepancies occurred.
Tracking down who pulled medications from double lock cabinets was time-consuming.
End-of-day backtracking to match signatures with medication pulls slowed operations.
Objectives
Momentum Specialty Surgery Center needed to move beyond paper-based tracking to gain real-time visibility into narcotic management. The team sought a solution that could instantly identify who pulled medications without manual signature tracking. After learning about MedServe at a conference, they chose the platform for its ease of use, comprehensive reporting tools, and seamless EHR integration—specifically designed for ASC environments rather than complex hospital-grade systems.
Benefits
Since implementing MedServe's digital narcotic management solution, Momentum Specialty Surgery Center has achieved better record keeping and faster discrepancy resolution. The system provides instant access to medication tracking data, eliminating paper records and preventing lost information. Staff can now educate CRNAs on proper medication pulling and real-time waste procedures during cases rather than after completion. The center has seen significant time savings on inventory management and daily counts, along with meaningful error reduction and quick discrepancy notifications.
Solutions
Momentum implemented MedServe's hub system in their medication room to house narcotics, with customizable cabinet containers matching their inventory ordering capabilities. The platform's reporting features enable quick discrepancy identification and resolution. Integration with their HST EHR system ensures seamless workflow for preop, PACU, and CRNA staff who use the system daily. The implementation helped the center maintain better compliance with narcotics regulations while reducing administrative burden.
"If you are looking for a system that is easy to implement, affordable, space saver and better than a double key lock cabinet then you have found the right solution." -Heather Cobb Admin, Momentum Specialty Surgery Center
