Smarter Narcotic Management at Creekside Surgery Center
How MedServe Helped Improve Accuracy, Security, and Workflow Efficiency
Challenges
The manual narcotic logging process in place caused record-keeping errors.
Start and end of day narcotic counts were time-consuming and inefficient.
No real-time error alerts slowed operations and risked compliance.
Objectives
Creekside Surgery Center set out to replace inefficient, paper-based processes with a secure digital system designed for ASCs—improving accuracy, reducing admin burden, and enhancing compliance without the complexity of hospital-grade systems. After evaluating several options, the team chose MedServe for its fit with both their workflow and budget.
Benefits
Since implementing MedServe’s digital narcotic management solution, Creekside Surgery Center has seen increased accuracy, stronger compliance, and streamlined workflows. MedServe offers secure access control, real-time error alerts, and automated compliance logs and inventory reports—eliminating manual tracking. With improved audit readiness and medication security, staff can spend less time on admin and more on patient care.
Solutions
Creekside chose MedServe’s digital narcotic management platform, built for ASC workflows. Implementation included secure storage and digital documentation in key clinical areas. With onsite training, hands-on support, and responsive service, the transition was smooth. The center quickly saw measurable gains in narcotic accuracy, audit efficiency, and overall performance.
“I would definitely recommend MedServe to other facilities like ours.” - Maria Chinnis, Pharmacy Nurse Creekside Surgery Center
